bengal888 Privacy Policy
Your personal information is completely safe with us. Here we transparently explain how bengal888 collects, stores, and protects your information.
Data Protection
Your personal information is kept secure through SSL encryption and advanced security technology.
Not Shared with Third Parties
Your personal information is not sold or transferred to any third party without your consent.
Your Rights
You can request to view, correct, or delete your information at any time.
1 Introduction and Overview
bengal888 (hereinafter referred to as "we", "our", or "platform") is an online betting and gaming platform that provides services to users in Bangladesh. We place the highest importance on the privacy of our users and are fully committed to properly protecting their personal information.
This privacy policy explains what types of information bengal888 collects from you, how that information is used, with whom it may be shared (if at all), and what rights you have over your information. By using our website bengal888.cam, you will be considered to have given your consent to the terms of this privacy policy.
This policy applies to all services, websites, and related platforms of bengal888. If you disagree with any part of this policy, please refrain from using our platform and contact us.
2 What Information We Collect
When creating an account and using services on bengal888, we may collect various types of information. This information is divided into two main categories:
2.1 Personally Identifiable Information
When you register an account or use our services, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address and national ID number (where applicable)
- Financial information — bKash, Nagad, Rocket, or Upay account numbers (for transactions)
- Identity verification documents (copy of national ID or passport)
2.2 Automatically Collected Information
The following information may be automatically recorded while you use our platform:
- IP address and device type
- Browser version and operating system
- Page view history, click data, and session duration
- Information collected through cookies and similar tracking technologies
- Transaction history and gaming activity
2.3 Information Received from Third Parties
On occasion, for the purpose of identity verification or fraud prevention, we may collect information from trusted third-party sources. However, this information is handled under strict confidentiality rules.
3 How Your Information Is Used
bengal888 uses collected information for lawful and specific purposes. The main purposes for which we use information are described below:
3.1 Account Management and Verification
We use your personal information to create your account, verify your identity, confirm your age (for users 21 and above), and maintain the security of your account.
3.2 Financial Transaction Processing
Your financial information is used to process deposits and withdrawals, prevent financial fraud, and comply with anti-money laundering (AML) regulations.
3.3 Providing Customer Support
Our 24/7 live chat support team may use your information to resolve your issues and answer your questions.
3.4 Service Improvement and Personalization
By analyzing your gaming activity, we improve the quality of our services and try to provide you with a personalized experience based on your preferences.
3.5 Ensuring Responsible Gaming
Collected information is used to monitor your gaming behavior, identify signs of problematic gaming, and promote responsible gaming. This is part of our commitment to protecting our users.
3.6 Fulfilling Legal Obligations
To comply with applicable laws, regulations, and regulatory requirements, we may sometimes need to retain and disclose certain information.
4 Information Sharing and Disclosure Policy
bengal888 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted service providers who assist in operating our platform — such as payment processing (bKash, Nagad, Rocket, Upay), identity verification services, and IT infrastructure. These partners operate under strict confidentiality agreements.
4.2 Legal Requirements
To comply with court orders, government directives, or the requirements of applicable law, we may be obligated to provide necessary information to authorities. In such cases, we will provide only the minimum information legally required.
4.3 Fraud and Security Protection
To prevent fraud or illegal activity and to maintain the security of the platform, limited information may be exchanged with other platforms or security agencies.
4.4 Business Transfers
In the event of any merger, acquisition, or sale of assets, user information may be transferred. We will endeavor to notify all users before such a change takes place.
Outside of the circumstances described above, your information will not be shared for any other purpose without your explicit consent — this is our firm commitment.
5 Cookies and Tracking Technologies
Cookies and similar technologies are used on the bengal888 website. Cookies are small text files stored in your browser that help improve your user experience.
5.1 Types of Cookies
- Essential Cookies: Required for the core functionality of the platform — maintaining login sessions, security verification, and so on.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect statistical information to understand how the site is used — however, this is entirely anonymous.
5.2 Cookie Control
You can refuse to accept cookies at any time by changing your browser settings. Please note, however, that disabling cookies may cause some features of our platform to not function properly.
6 Data Security Measures
We take industry-standard technical and administrative measures to protect your personal information. The bengal888 security framework consists of the following components:
- Use of SSL/TLS encryption technology for all data transfers
- Ensuring encryption of stored data (encryption at rest)
- Strict access controls — only authorized personnel can view information
- Regular security audits and vulnerability testing
- Dedicated processes for detecting and responding to data breach incidents
- Two-Factor Authentication facility
While we strive to ensure the highest level of security, data transmission over the internet is not entirely risk-free — this must be honestly acknowledged. However, we remain vigilant and proactive at all times in protecting your information.
7 Data Retention Period
We retain your personal information for as long as it is necessary or legally required. The general policy is as follows:
7.1 Active Accounts
All information is retained for as long as your account remains active. This is necessary for account management, transaction history, and customer support.
7.2 After Account Closure
Even after an account is closed, certain information (particularly financial and identity-related) may be retained for a defined period to fulfill legal obligations. Once that period ends, the information is securely deleted.
7.3 In Case of Legal Disputes
If any dispute or legal proceeding is ongoing, the relevant information will be retained until that process is completed.
8 Your Data Rights
As a bengal888 user, you have the following rights over your own information. Contact us to exercise these rights:
8.1 Right to Access
You can find out at any time what information we hold about you and request a copy of that information.
8.2 Right to Rectification
If any information we hold about you is incorrect or incomplete, you can request that it be corrected. We will update it as quickly as possible.
8.3 Right to Erasure
In certain circumstances, you can request that your information be deleted. However, we may be legally required to retain some information due to legal obligations.
8.4 Right to Object to Processing
You can object to the use of your information for certain purposes (such as marketing communications). We will take action accordingly.
8.5 Data Portability
You can request a copy of your information in a readable format.
To exercise these rights, contact us by email: [email protected] — we will review your request as quickly as possible.
9 Privacy Protection for Minors
bengal888 is a platform exclusively for those aged 21 and above. We do not collect information from any person under the age of 21 and do not allow them to use our services.
An age verification process is followed at the time of registration. If we learn that a minor has created an account by providing false information, that account will be closed immediately and all collected information will be deleted.
If you believe that a minor has created an account on our platform, please inform us immediately.
10 Third-Party Links and Services
Our platform may sometimes reference third-party services — such as payment gateways (bKash, Nagad, Rocket, Upay). These services have their own privacy policies and we are not responsible for them.
For running games on our platform, we work with world-class game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These providers follow their own privacy standards.
For payment processing, only the minimum information necessary to complete the transaction is shared with the payment provider.
11 Changes to the Privacy Policy
bengal888 reserves the right to amend or update this privacy policy as needed. Any changes will be published on this page and, for significant changes, we will endeavor to notify users by email.
If you continue using our platform after the updated policy has been published, you will be considered to have accepted the revised policy. We therefore recommend reviewing this page regularly.
12 Contact Us
If you have any questions, concerns or requests regarding this privacy policy, please get in touch with us. Our dedicated support team is always ready to assist you.
Live Chat
24/7 Bengali live chat support — the fastest way to get immediate help.
For detailed privacy-related requests:
[email protected]
We generally review all privacy-related requests as quickly as possible. For more information, visit our FAQ page or go to the About Us page.